Last updated: January 1, 2025
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. Cookies are widely used by website operators to make their websites work or to work more efficiently, to provide reporting information, and to deliver a better, more personalized service to visitors.
Cookies set by the website operator are called "first-party cookies." Cookies set by parties other than the website operator are called "third-party cookies." Third-party cookies enable features or functionality to be provided by a third party (such as analytics, advertising, or embedded content). The third party that sets cookies can recognize your device both when it visits the website in question and when it visits certain other websites.
This Cookie Policy explains which cookies Raven.io uses on ravenio.org, why we use them, and how you can manage your cookie preferences.
Raven.io uses cookies and similar tracking technologies including web beacons, pixel tags, and local storage objects on ravenio.org for the following purposes:
We do not use cookies to collect personally identifiable information except as described in this policy. Analytics data collected through cookies is typically aggregated and anonymized where possible. For detailed information about how personal data is processed through cookies, see our Privacy Policy.
Essential cookies are strictly necessary for the website to function. They cannot be disabled in our systems because they are set in response to actions you take (such as setting your cookie preferences, logging in, or filling in forms). Without these cookies, parts of our website would not function correctly.
| Cookie Name | Purpose | Duration |
|---|---|---|
ravio_session |
Maintains your authenticated session in the Raven.io platform | Session |
ravio_csrf |
Cross-site request forgery protection token | Session |
ravio_consent |
Records your cookie consent preferences | 12 months |
ravio_auth |
Persistent authentication token for "Remember Me" functionality | 30 days |
Analytics cookies help us understand how visitors interact with ravenio.org by collecting and reporting information anonymously. This data helps us improve the website, understand which content is most useful to visitors, and identify technical issues. Analytics cookies are set only if you have accepted analytics cookies through our cookie banner.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_ga |
Google Analytics | Distinguishes unique visitors; tracks session data and pageviews | 24 months |
_ga_[ID] |
Google Analytics | Persists session state for Google Analytics 4 | 24 months |
mp_[ID]_mixpanel |
Mixpanel | Product analytics — tracks feature usage and user flows in the platform | 12 months |
_hj_id |
Hotjar | User behavior recording for UX research (anonymized heatmaps and session recordings) | 12 months |
Functional cookies allow the website to remember choices you have made (such as your preferred language or region, or your login name) to provide a more personalized experience. These cookies may be set by Raven.io or by third-party providers whose services we have added to our website. If you block these cookies, some or all of these services may not function correctly.
| Cookie Name | Purpose | Duration |
|---|---|---|
ravio_theme |
Stores your preferred dashboard theme (light or dark mode) | 12 months |
ravio_locale |
Stores your preferred language/locale setting | 12 months |
intercom-id-[ID] |
Intercom — identifies you for in-app chat and support features | 9 months |
Marketing cookies are used to deliver advertisements relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with our permission. If you do not allow these cookies, you will experience less targeted advertising.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_li_ss |
LinkedIn campaign conversion tracking and retargeting | 30 days | |
_gcl_au |
Google Ads | Google Ads conversion tracking | 3 months |
_fbp |
Meta (Facebook) | Meta Pixel for conversion measurement and audience building | 3 months |
When you first visit ravenio.org, you will see a cookie banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by:
Please note that if you disable cookies, some features of ravenio.org may not function correctly. Essential cookies cannot be disabled through cookie preference controls, as they are required for the website to operate.
Some cookies on ravenio.org are set by third-party services. These third parties have their own privacy policies governing their use of data collected through their cookies. Raven.io is not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of third-party providers whose services appear on our website:
This Cookie Policy covers cookies used on the ravenio.org marketing website. The Raven.io platform (the web-based dashboard accessible after login) also uses cookies for session management, preference storage, and platform analytics. Platform cookies are described in the Data Processing Agreement provided to customers. These cookies are separate from the marketing website cookies described in this policy.
The Raven.io agent software deployed within customer applications does not use cookies or browser-based tracking. The agent operates entirely at the server-side application layer and does not interact with website visitors' browsers.
Some browsers include a "Do Not Track" feature that signals to websites that a user does not want their online activities tracked. Because there is no universally accepted technical standard for how websites should respond to Do Not Track signals, ravenio.org does not currently respond to Do Not Track signals. If you want to prevent tracking, use the cookie preference controls described in Section 4.
We may update this Cookie Policy periodically to reflect changes in the cookies we use, changes in applicable law, or changes in our practices. When we update this policy, we will revise the "Last updated" date at the top. If we make material changes, we will provide notice through the website cookie banner when you next visit ravenio.org after the change takes effect.
We encourage you to review this Cookie Policy whenever you visit ravenio.org to stay informed about how we use cookies.
For questions about this Cookie Policy or about how we use cookies on ravenio.org, contact us:
Raven.io, Inc.
San Francisco, California, USA
Email: info@ravenio.org
For complaints about our use of cookies where you believe we have not complied with applicable data protection law, you also have the right to lodge a complaint with your local supervisory authority. EU residents may contact the data protection authority in their member state.